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Approve or deny a reimbursement request

Learn how to approve and deny reimbursement requests from your web browser or the Next mobile app.

Next User Type: Admin


As an admin, you can approve or deny any reimbursement requests in your account. From a web browser, you can approve and deny individual requests or approve and deny requests in bulk. From the mobile app, you can approve and deny individual requests.


Review individual requests from a web browser

  1. In the Navigation Menu, select Reimbursements

  2. Select a filter button for which requests you want to view:

    • To view reimbursement requests that require approval by someone other than an admin, select Needs Approval

    • To view reimbursement requests that require account administrator approval, select Admin Approval

  3. Select the request you want to view

  4. View the details for the request

    • Note: If applicable, the request may also display the reimbursement amount in the submitter's local currency.

  5. For mileage requests, you may be able to view a map for the associated travel by selecting Expand to view

  6. Select if you want to approve or deny the request:

    • To approve the request, select Approve

    • To deny the request, select Deny

  7. If the user who submitted the request does not have enough funds assigned in their selected budget to cover the request, a message displays above the request

  8. For users that need additional funds assigned to them, confirm the details of their request, including the user, budget, and total amount.

  9. Enter any information in the Add a comment field

  10. To confirm and approve the request, select Approve


Review multiple requests from a web browser

  1. In the Navigation Menu, select Reimbursements

  2. Select a filter button for which requests you want to view:

    • To view reimbursement requests that require approval by someone other than an admin, select Needs Approval

    • To view reimbursement requests that require account administrator approval, select Admin Approval

  3. Select the checkboxes next to the requests you want to review

  4. Select Bulk Actions

  5. Select if you want to approve or deny all selected requests:

    • To approve all selected requests, select Approve

    • To deny all selected requests, select Deny

  6. View all selected users:

    • Any selected users who submitted a request and do not have enough funds assigned in their selected budget to cover the request display in the Needs funds section. Approving their requests will assign necessary funds to them. You can view the total amount requested by these users.

    • Any selected users who have enough funds assigned to cover their requests display in the Approve section. You can view the total amount requested by these users.

  7. To add a comment to all selected requests, enter the comment in the Comment field

  8. To approve all requests, select Approve


Review reimbursement requests from the mobile app

  1. In the Navigation Menu, tap Reimbursements

    • If the Reimbursements icon is not in your Navigation Bar, tap More, then tap Reimbursements

  2. To view reimbursement requests, tap Received

  3. Tap the name of the request you want to review

  4. View the reimbursement request.

    • Notes:

      • For mileage requests, you may be able to view a map for the associated travel by tapping the Map icon.

      • If applicable, the request may also display the reimbursement amount in the submitter's local currency.

  5. Approve or deny the request:

    • To approve the request, tap Approve

    • To dent the request, tap Deny

  6. If the user does not have enough funds assigned in their selected budget to cover the request, a message displays above the request

  7. For users that need additional funds assigned to them, confirm the details of their request, including the user, budget, and total amount

  8. To confirm and approve the request, tap Approve


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