Next User Type: Admin
How do I submit and approve/deny a reimbursement request?
You can easily approve or deny requests from the Reimbursements page.
How do I customize and filter the information displayed in the Reimbursements page?
You can easily filter the Reimbursements page by 1) using the Search field, 2) selecting the Status buttons that display above the table, or 3) selecting the Column icon to customize which columns display on the page.
Do reimbursements sync with my accounting integration?
No. Reimbursements do not automatically sync with any accounting integrations. You can export reimbursements as a .csv, .xlsx, .ofx, or QuickBooks Online file by selecting the Export icon on the Reimbursements page, which you can then upload to your accounting system.
Can an admin submit a reimbursement request on behalf of a member?
No. Members must submit their own reimbursement requests.
How do reimbursement approvals work?
Reimbursement approvals are set up so that a manager, if assigned, approves the reimbursement first, but an admin is always required as the final approver. Admins also have the ability to bypass the manager and approve directly if needed.
Once a reimbursement is approved by an admin, it moves to the Ready to Pay status. At that point, the reimbursement should be paid outside of SNext (e.g., by check or another method of your choice). After confirming payment has been made, you can return to J.P. Morgan Next and mark the reimbursement as paid.
Notes:
Admins can approve their own reimbursements.
Reimbursement approval flows cannot be customized at this time.
How do I activate ACH payments for reimbursements?
ACH payments are enabled from your account's Reimbursement settings. This feature is not available for PaymentNet customers.
Note: Reimbursement settings are only available for Admin roles and are not available on the mobile app. This feature is not available for PaymentNet customers.
Where are ACH reimbursement payments pulled from?
Approved reimbursements will be deducted directly from your connected bank account, not your credit line. Note, this feature is not available for PaymentNet customers.
Can I change a reimbursement set for manual payment to be paid through ACH?
Yes. First you must enable ACH payments from your account's Reimbursement Settings and make sure the user has bank account connected in Next. Then you can remove the approval from the reimbursement and approve again. This time, the reimbursement will be paid through ACH. Note, this feature is not available for PaymentNet customers.
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