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Account payment decline reasons in J.P. Morgan Next

Learn how to view reasons for declined account payments in J.P. Morgan Next.

Next User Type: Admin

As an admin, you can view a reason for any declined payments when viewing your account's payment history in J.P. Morgan Next. This article includes the decline codes, the reason for any declines, and troubleshooting tips for help with making a specific payment.

Code

Decline Reason

Troubleshooting Tips

R00

Manually cancelled

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R01

Bank account has insufficient funds

  1. Make sure there’s enough funds in primary bank account

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R02

Bank account is closed

  1. Add an active bank account

  2. Make a payment

R03

Unable to locate the bank account

  1. Add a bank account with the correct bank details

  2. Make a payment

R04

Bank account number is invalid

  1. Add a bank account with the correct bank details

  2. Make a payment

R05

Unauthorized Debit to Consumer Account Using Corporate SEC Code

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R07

Customer Revoked Authorization

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R08

Payment was stopped

  1. To prevent future stopped payments, contact your bank and authorize J.P. Morgan Next to debit

  2. Try paying with an additional bank account on file that might be authorized

  3. Contact J.P. Morgan Next Servicing for additional support

R09

Available balance is too low

  1. Make sure there’s enough available funds in primary bank account

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R10

Originator not known and/or not authorized to Debit Receiver’s Account

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R11

Check Truncation Entry Return

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R12

Branch Sold to Another DFI

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R13

Routing number is invalid

  1. Add a bank account with the correct routing number

  2. Make a payment

R14

Representative Payee Deceased or Unable to Continue in That Capacity

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R15

Beneficiary or Account Holder Deceased

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R16

There’s an issue with your bank account

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R17

File Record Edit Criteria

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R18

Improper Effective Entry Date

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R19

Amount Field Error

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R20

Bank account doesn’t allow transactions

  1. Add a bank account that allows debits

  2. Make a payment

R21

Invalid Company Identification

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R22

Invalid Individual ID Number

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R23

Credit Entry Refused by Receiver

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R24

Duplicate Entry

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R25

Addenda Error

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R26

Mandatory Field Error

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R27

Trace Number Error

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R28

Routing number is invalid

  1. Add a bank account with the correct routing number

  2. Make a payment

R29

Bank account has a debit block

  1. Contact your bank and provide the ACH ID that displays with the payment error warning

  2. Make a payment

R30

Receiving DFI Not Participant in Check Truncation Program

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account or a different bank account

R31

Permissible Return Entry (CCD and CTX only)

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R32

RDFI Non-Settlement

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R33

Return of XCK Entry

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R34

Limited Participation DFI

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account or a different bank account

R35

Improper Debit Entry

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account or a different bank account

R36

Improper Credit Entry

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account or a different bank account

R37

Source Document Presented for Payment

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R38

Stop Payment on Source Document

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R39

Improper Source Document

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R40

Return of ENR Entry

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R41

Invalid Transaction Code

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R42

Routing Number/Check Digit Error

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account or a different bank account

R43

Invalid DFI Account Number

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account or a different bank account

R44

Invalid Individual ID Number or Identification Number

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account or a different bank account

R45

Invalid Individual Name/Company Name

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account or a different bank account

R46

Invalid Representative Payee Indicator

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account or a different bank account

R47

Duplicate Enrollment

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R50

State Law Affecting RCK Acceptance

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R51

Item Related to RCK Entry Is Ineligible or RCK Entry Is Improper

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R52

Stop Payment on Item Related to RCK Entry

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R53

Item and RCK Entry Presented for Payment

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R61

Misrouted Return

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R62

Return of Erroneous or Reversing Debit

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R63

Incorrect dollar amount

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R64

Incorrect individual identification

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R65

Incorrect transaction code

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R66

Incorrect company identification

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R67

Duplicate Return

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R68

Untimely Return

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R69

Field Error

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R70

Permissible Return Not Accepted / Not Requested by ODFI

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R71

Misrouted Dishonored Return

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R72

Untimely Dishonored Return

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R73

Timely Original Return

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R74

Corrected Return

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R75

Original Return Not a Duplicate

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R76

No Errors Found

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R77

Non-Acceptance of R62

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R80

IAT Coding Error

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R81

Non-Participant in IAT Program

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R82

Invalid Foreign Receiving DFI Identification

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R83

Foreign Receiving DFI Unable to Settle

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R84

Not Processed by Gateway

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

R85

Incorrectly Coded Outbound International Payment

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

Undefined

Payment returned for undefined reason

  1. Contact your bank to fix any issues

  2. Try paying again with your primary bank account

  3. Try paying with an additional bank account on file

  4. Contact J.P. Morgan Next Servicing for additional support

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