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Order physical cards for company users

Learn how to order physical cards for users at your company to use for purchases.

Next User Type: Admin

As an admin, you can order cards from the Cards page or People page. You can order cards for an individual or multiple people at the same time. A user must have a date of birth and residential address added to their account before you can order a physical card for them.


Order cards from Cards page

  1. In the Menu, select Cards

  2. Select Physical card orders

  3. Select Order physical card

  4. Advance to the Enter card settings steps below


Order cards from People page

  1. In the Navigation Menu, select People

  2. Select Options

  3. Select Order physical cards

  4. Advance to the Enter card settings steps below


Enter card settings

  1. Select one or more people you’d like to order a card for

    • Note: If you select more than one person, the cards will be sent to your company address by default. If you need to send cards to individual addresses, you need to order cards individually.

  2. To cancel the previous physical cards for the user(s), select Card lost or stolen

  3. Select a shipping address

    • You can ship cards to the company's address or enter another address.

  4. Select one of the following shipping methods:

    • Standard (5-10 business days): No additional cost

    • Expedited (3-5 business days): $25 fee

  5. Select Request


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