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Enable fraud alerts in J.P. Morgan Next

Next User Type: Member (Cardholder)


You can enable fraud alerts through text (SMS) message for any suspicious transactions made on Next physical cards where you are designated as cardholder. SMS notifications are turned off by default. To receive updates, enable them in your settings. ​

Notes:

  • Only U.S.-based phone numbers are supported for SMS notifications for suspicious transactions

  • If you haven't added a mobile number to your Next account yet, you'll be prompted to provide one during setup.


Enable fraud alerts from a web browser

  1. In the Next Navigation, select My account

  2. Select the Notifications tab

  3. Find the Suspicious activity section

  4. Review the terms and conditions of enabling fraud alerts

  5. Select the Text message checkbox

  6. If you do not have a phone number added to your profile, enter a number in the Phone number field

    • Select Save


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