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Create merchant category controls

Learn how to create a policy that blocks or allows transactions under specific merchant categories.

Next User Type: Admin

As an admin, you can create merchant category restrictions to block specific categories or only allow specific categories for transactions from selected budgets or custom-limit cards.

When categories are blocked, all transactions that match selected categories are declined. When categories are allowed, only transactions that match selected categories are accepted.

Merchant control settings are managed from the Policies page. Policy settings apply to all budgets or custom-limit cards where that policy has been assigned.


Create merchant category restrictions from a web browser

  1. In the Navigation Menu, select Policies

  2. In the Restrictions section, select Merchant category restrictions

  3. Select New policy

    • To edit an existing policy, select the policy's Options (three dots) icon and select Edit policy

  4. Enter a name for your policy

  5. Select to decline or allow transactions from selected categories:

    • To decline transactions from all selected categories, select Block these merchant categories

    • To only allow transactions from the categories you select, select Allow only these merchant categories

  6. Select any categories you want to add

    • Selected categories display the Checkmark icon

    • To search for a category, enter the category name in the Search field

    • To remove a category, select the category again

  7. Once you have selected all the categories you want to add, select Save policy

  8. Assign the policy to a budget or custom-limit card


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