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Create custom-limit virtual card

View the steps for creating a virtual card that is not tied to budget funds.

Next User Type: Admin

As an admin, you can create a virtual card that is not tied to a budget. Potential use cases for custom-limit cards include vendor-specific expenses, operating expense outside of a budget structure, or standalone spend categories with a fixed target (e.g., ad spend).

A custom-limit virtual card can either have its own custom spend target or you can allow it to spend from all available funds in your credit limit. Once a spend target is reached, you can determine if all overspend is allowed, overspend is allowed up to a specific buffer, or if every transaction is declined.

There are three steps when creating a custom-limit virtual card; each is its own screen.


Create a custom-limit virtual card from a web browser


Step 1: Enter card details

  1. In the Navigation Menu, select Cards

  2. Select Create virtual card

  3. Select Custom limit

  4. In the Card name field, enter a name for your virtual card (we recommend something that helps you easily identify the card, such as the use-case, e.g. ‘software card’)

  5. In the Purpose field, enter details that describe how and when to use the card

  6. In the Spend target field, enter a target spending amount for the card

    • Note: If you do not set a spend target, spending on the card is limit to the total available funds in your credit line.

  7. Open the Frequency drop-down menu to select when the spend target resets

    • Select to reset the target monthly, quarterly, or yearly or select a one-time target that won't reset once the limit is reached

  8. From the If the spend target is reached section, select one of the following options:

    • Send alerts: Admins and budget owners are notified that the spend target has been reached. Members can continue spending from the budget.

    • Decline charges: Once the spend target is reached, all other transactions are declined. Admins and budget owners cannot assign funds over the spend target.

  9. If you select the Decline charges option, you can enter an amount of allowed overspend in the Overspend buffer field

  10. In the Card holder/card manager drop-down menu, select a card holder for the card

  11. In the Additional card managers section, add any other users you want to view and edit the card

    • Note: Additional users can view transactions, attach receipts, freeze the card, and see some card details like limit, remaining balance, and transactions. They won’t see the full card number.

  12. Enter an optional expiration date for the card in the Date field

  13. Select Next


Step 2: You will then be taken to a screen to set up Account Fields – note that Department and Category fields are required – a preview of what spenders will see will render to the right of this area.

  1. To select which options display for a field, select Edit

  2. View the options for the accounting field

  3. Select the options you want to display for the card:

    • To display all options for the field, select Select All

    • Select options to add or remove options individually

    • Any selected options display a Checkmark icon

  4. Select Save

  5. Repeat steps 2-4 for any additional accounting fields

  6. Select Next


Step 3: Select which policies apply to the card:

  • Open the Transaction approvals menu to select a policy that includes a transaction approval flow

  • Open the Receipt requirements menu to select a policy that determines which transactions require receipts

  • Open the Merchant category restrictions menu to select a policy that allows or blocks transactions based on merchant categories

  • Open the Transactions limit menu to select a policy that sets a maximum transaction limit for the card


Create custom-limit virtual card from the mobile app


Enter card details

  1. In the Navigation Bar, tap Virtual cards

    • If the Virtual cards icon is not in your Navigation Bar, tap More, then tap Virtual cards

  2. Tap + Virtual card

  3. Tap custom-limit

  4. In the Card name field, enter a name for your virtual card

    • Note: The card name is usually something that helps you easily identify the card, such as the vendor's name

  5. In the Purpose field, enter details that describe how and when to use the card

  6. In the Spend target field, enter a target spending amount for the card

    • Note: If you do not set a spend target, spending on the card is limit to the total available funds in your credit line.

  7. Open the Frequency drop-down menu to select when the spend target resets

  8. Select to reset the target monthly, quarterly, or yearly or select a one-time target that won't reset once the limit is reached

  9. In the What should happen when the spend target is reached? section, select one of the following options:

    • Allow overspend: All transactions that surpass the spend target limit are allowed. Admins receive a notification for all transactions that surpass the spend target limit.

    • Allow a fixed amount of overspend: Enter an amount that exceeds the spend target limit that can be spent before transactions are declined. Admins receive a notification for all transactions that surpass the spend target limit. If you select this option, enter the amount that can be overspent in the Overspend amount field.

    • Decline overspend: Once the spend target is reached, all other transactions are declined.

  10. In the Card holder drop-down menu, select a card holder for the card

  11. In the Additional users section, add any other users you want to view and edit the card

    • Note: Additional users can view transactions, attach receipts, freeze the card, and see some card details like limit, remaining balance, and transactions. They won’t see the full card number.

  12. To automatically delete the card on a specific date, tap Set an auto-delete date

    • In the Auto-delete date field, select the date the card will be automatically deleted

  13. Tap Next


Set up accounting fields

  1. View all accounting fields for your account

  2. To select which options display for a field, tap the menu for the field

  3. View the options for the accounting field

  4. Select the options you want to display for the card:

    • To display all options for the field, select Select All

    • Select options to add or remove options individually

    • Any selected options display a Checkmark icon

  5. Tap Done

  6. Repeat steps 2-4 for any additional accounting fields

  7. Tap Next


Add additional controls

  1. Select when users are required to add receipts:

    • To never require receipts on transactions, select Never

    • To require receipts on all transactions, select Always

    • To require receipts for transactions above a certain amount, select By transaction amount

      • Enter the amount in the Amount field

  2. If you selected the Always or By transaction amount options, you can also allow missing receipts

    • To allow users to indicate that their receipt is lost, missing, or unavailable, tap Allow missing receipts

  3. To restrict spending to include or exclude certain merchant categories, tap Restrict spending by vendor category

    • In the Restriction type menu, select if you want to block or allow categories:

      • To decline transactions from all selected categories, select Block categories

      • To only allow transactions from the categories you select, select Allow categories

    • Tap the Blocked categories or Allowed categories menu

      • Select the categories that are either allowed or blocked from transactions

      • Tap Done

  4. To decline transactions over a specific amount, select Restrict single transactions by amount

    • Enter the maximum transaction amount in the Max limit field

    • Note: Any transactions over the maximum limit will be declined

  5. Tap Create card


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